Privacy Policy

Version dated November 2, 2022

Your privacy is of great importance to DIRTY JACK. We therefore adhere to the Privacy Act. This means that your data is safe with us and that we always use it properly. In this privacy statement, we explain what we do at the mydirtyjack.com with information we learn about you. If you have any questions, or want to know exactly what we track about you, please contact us.

YOUR ACCOUNT

Certain areas of our web store require you to register first. You must then provide information about yourself and choose a username. With that, we create an account, which you can log into with that username and a password of your choosing. We use your e-mail address and password for this purpose. We have a legitimate interest in this. We keep this information until you cancel the account.

We keep this information so you don’t have to fill it out over and over again and so we can more easily contact you when needed at the web store. You can edit information through your account whenever you want.

ORDER HANDLING

When you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your name and address, phone number, billing address, payment information and possibly your company name. We are required to do this by law. We keep this information until your order is completed and for seven years thereafter (this is the legal retention requirement).

NEWSLETTER

You can subscribe to our newsletter. In it you will read news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. Through your account, you can also communicate this. Your email address will be added to the list of subscribers only with your permission.

OTHER PARTIES

We do not give your personal data to other companies or agencies, except as necessary for the online store or as required by law. One example is that if we suspect fraud, we may report it to the police.

RECLAME

We would like to send you advertising about offers and new products or services. This is what we do:
– by email
– via social media

You can object to this advertising at any time. Each e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. Through your account, you can also communicate this.

PROVISION TO OTHER COMPANIES OR INSTITUTIONS

We only give your personal data to other companies or institutions if it is necessary for our online store or if we are required to do so by law (for example, if the police demand it in case of suspected crime).

COOKIES

Our web store uses cookies. Cookies are small files where we can store information so you don’t have to fill it in every time. But it also allows us to see that you are visiting us again. When you visit our online store for the first time, we display a message explaining cookies. If you then continue to use our web store, we will assume that you do not object to the cookies. You can disable the placing of cookies through your browser, but some things of our web store may then no longer work properly.
We have agreements with other companies that place cookies. Yet we do not have complete control over what they themselves do with the cookies. So read their privacy statements as well.

GOOGLE ANALYTICS

We use Google Analytics to track how visitors use our online store. We allow Google to use the Analytics information obtained for other Google services.

SECURITY

Personal data security is of great importance to us. To protect your privacy, we take the following measures:

• access to personal data is protected with a username and password
• we take physical measures such as locks and safes to protect access to the systems in which personal data is stored
• we use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data

CHANGES TO THIS PRIVACY STATEMENT

When our online store changes, we naturally have to update the privacy statement as well. So always note the date above and check regularly for new versions.

ACCESSING AND CHANGING YOUR DATA

If you have any questions or want to know what personal data we hold about you, you can always contact us. See contact information below.

You have the following rights:

• Get an explanation of what personal data we have and what we do with it
• access to the exact personal data we have
• having errors corrected
• having outdated personal data deleted
• withdrawal of consent
• object to a particular use

Be sure to always clearly identify who you are so we can be sure we are not modifying or deleting data from the wrong person.

FILE A COMPLAINT

If you feel that we are not helping you properly, you have the right to file a complaint with the regulator. It is called the Personal Data Authority.

CONTACT INFORMATION

DIRTY JACK

Coendersweg 12 b

9722 GE Groningen, The Netherlands

info@mydirtyjack.com